Welcome to Hearth & Glow! By accessing or using our website (hearthandglow.in), you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree to these terms, you must not use our website or services.

1.1. These terms and conditions govern your use of our website and the purchase of any products through hearthandglow.in.

1.2. We reserve the right to update, change, or replace any part of these terms by posting updates or changes to our website. It is your responsibility to check this page periodically for changes.

2.1. All products listed on our website are subject to availability. We reserve the right to discontinue any product at any time.

2.2. While we strive for accuracy, there may be occasional errors in product descriptions, pricing, or availability. We reserve the right to correct any errors and update the information without prior notice.

2.3. Customizations and personalizations are made as per the details provided by you. Hearth & Glow is not liable for errors due to incorrect information submitted by the customer.

3.1. By placing an order, you agree to provide current, complete, and accurate information.

3.2. Prices are listed in INR and are subject to change without notice.

3.3. Payments must be made in full before orders are processed.

4.1. Delivery timelines are estimates and may vary due to unforeseen circumstances.

4.2. Hearth & Glow is not responsible for delays caused by courier services or external factors.

5.1. Due to the nature of personalized products, we do not accept returns or offer refunds unless the product is defective or damaged upon arrival.

5.2. Any claims for damaged or defective items must be made within 48 hours of receipt, accompanied by an unboxing video as evidence.

6.1. All content on the website, including but not limited to text, images, graphics, and logos, is the property of Hearth & Glow and protected under applicable copyright laws.

6.2. Unauthorized use of our intellectual property is strictly prohibited.

7.1. Hearth & Glow shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

8.1. These terms and conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Tamil Nadu.